Privacy Policy — Club88

1. Introduction

Club88 is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit club88.live, create an account, or use any of our gaming services.

By registering or continuing to use Club88, you acknowledge that you have read and understood this Policy and agree to the practices described here. This document should be read alongside our Terms and Conditions, which together form the complete agreement between you and Club88.

We may update this Policy from time to time. When changes are made, we will revise the effective date shown at the top of this page. We encourage you to review this page periodically so you stay informed about how we handle your data.

2. What Information We Collect

We collect personal data in several ways — directly from you when you register or interact with our platform, automatically as you navigate the site, and occasionally from third-party sources to help verify your identity.

Information you provide directly:

• Full legal name, date of birth, and gender as provided during registration.
• Contact details, including your email address and mobile number.
• Billing or residential address.
• Government-issued identification documents submitted for KYC verification.
• Payment information, such as your preferred bank or e-wallet account details used for deposits and withdrawals.
• Messages and documents sent to our customer support team.

Information collected automatically:

• IP address, browser type, operating system, and device identifiers.
• Pages visited, time spent on each page, and navigation patterns within the platform.
• Session data, login timestamps, and game activity logs.
• Cookies and similar tracking technologies (see Section 6 for more detail).

3. How We Use Your Information

Club88 uses your personal data only for legitimate purposes that are necessary to operate our platform and serve you well. Here is a summary of those purposes:

We do not use your data for purposes beyond those listed above without obtaining your separate consent first.

4. KYC and Identity Verification

As part of our compliance with anti-money laundering standards and responsible gaming practices, Club88 requires all players to complete a Know Your Customer (KYC) process before withdrawals are approved or when significant account activity is detected.

During KYC, you may be asked to submit:

• A valid government-issued photo ID (e.g., Philippine passport, driver's license, or SSS/UMID card).
• A secondary document confirming your current address, such as a utility bill or bank statement issued within the last three months.
• A selfie or live photo for identity matching, where required.

All documents submitted are reviewed by authorized Club88 staff only. We do not share your KYC documents with third parties except where required by law or where a verification service provider is used under a strict data processing agreement.

KYC information is stored securely and retained only for as long as required to fulfill the purposes stated in this Policy or to comply with applicable legal obligations. Once these purposes are met, your data is securely deleted or anonymized.

5. How We Protect Your Data

Club88 takes data security seriously. We use a combination of technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our security practices include:

• SSL/TLS encryption across all pages and data transmissions on club88.live.
• OTP (one-time password) verification for sensitive account actions such as password changes, large withdrawals, and security setting updates.
• Access controls that limit who within Club88 can view your personal data — only staff who need it to do their job are permitted access.
• Encrypted data storage for sensitive fields including payment details and identity documents.
• Regular security reviews to identify and address vulnerabilities in our systems.

While we do everything reasonable to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — never share your password with anyone, use a strong and unique password, and log out after each session, especially on shared or public devices.

6. Cookies and Tracking Technologies

Club88 uses cookies and similar technologies to help the platform function properly, improve your experience, and gather analytics data. Here is a breakdown of the types of cookies we use:

• Essential cookies — Required for the platform to work correctly, including session management and security tokens. These cannot be disabled without affecting your ability to use Club88.
• Functional cookies — Remember your preferences, such as language settings, login state, and previously selected games.
• Analytics cookies — Help us understand how players navigate the site, which pages are most visited, and where performance can be improved. Data collected is aggregated and not personally identifiable.

Most browsers allow you to manage cookie settings — you can choose to block or delete cookies through your browser's privacy settings. Please note that disabling essential cookies may affect your access to certain Club88 features. We do not use cookies to serve third-party advertising or sell data to external marketing networks.

7. Sharing Your Information

Club88 does not sell, rent, or trade your personal data to third parties for commercial purposes. However, we may share your information in the following limited circumstances:

• Payment processors — To facilitate your deposit or withdrawal transactions through local banks or e-wallets. These providers are bound by their own privacy and security standards.
• Identity verification providers — To assist with KYC document authentication, where such services are used by Club88.
• Legal and regulatory authorities — Where required by law, court order, or a legitimate regulatory request. We cooperate fully with law enforcement and financial regulators within the bounds of applicable Philippine law.
• Technology and platform partners — Third-party game providers or infrastructure services that support the delivery of Club88's platform, operating under data processing agreements with strict confidentiality obligations.

Any third party that receives your data is required to handle it in compliance with applicable data protection laws and is not permitted to use it for any purpose beyond what is necessary to fulfill the service they provide to Club88.

8. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, or as required by applicable laws. The retention periods for specific data categories generally follow these guidelines:

• Account registration data is kept for the duration of your active membership and for a defined period after account closure to meet compliance and dispute resolution requirements.
• Transaction records are retained in line with financial recordkeeping obligations under Philippine regulations.
• KYC documents are kept for the period required by relevant anti-money laundering rules.
• Support communications are retained for a limited period for quality assurance and dispute reference purposes.

Once the applicable retention period expires, your data is securely deleted or anonymized so that it can no longer be linked back to you.

9. Your Rights Over Your Data

As a Club88 player, you have the following rights regarding your personal information:

• Right to access — You can request a copy of the personal data we hold about you at any time.
• Right to correction — If any of your information is inaccurate or out of date, you can request that we correct it.
• Right to deletion — You may request that we delete your personal data, subject to legal retention requirements and any outstanding compliance obligations.
• Right to object — You can object to certain uses of your data, such as analytics processing, where that use is not strictly necessary for platform operation.
• Right to data portability — Where technically feasible, you may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all requests within a reasonable timeframe and in accordance with applicable data protection laws. Please note that some requests may be declined where fulfilling them would prevent Club88 from meeting its legal obligations or protecting the interests of other users.

10. Minors and Age Restriction

Club88 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has registered an account or submitted personal information without parental knowledge, we will immediately deactivate that account and delete all associated data.

If you are a parent or guardian and believe that a minor in your care has registered with Club88, please contact us at [email protected] so we can take swift action.

11. Updates to This Privacy Policy

Club88 may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When a material update is made, we will revise the effective date displayed on this page and, where appropriate, notify registered users through in-platform messaging or email.

We encourage you to review this Privacy Policy regularly to stay informed. Your continued use of Club88 after any updates are published constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Policy, our team is happy to help. Please get in touch with us at:

• Email: [email protected]
• Platform: Via the Help section in your Club88 account

We aim to respond to all privacy-related inquiries promptly and in good faith. You can also visit our FAQ page for quick answers to common questions about your account and data.

Quick Summary

• We collect only what's needed to run your account.
• Your data is never sold to third parties.
• KYC is required before withdrawals are processed.
• SSL encryption protects every transaction.
• You can request, correct, or delete your data at any time.
• Strictly 21+ — no accounts for minors.